Please note that once your booking is confirmed, you will receive an e-mail as well as an SMS on your registered mobile number confirming your booking. However, if you would like to get in touch with us . We are open from 8:00 am to 8:00 pm, seven days a week.

Please expect to receive your vouchers 72 hours before your departure date (subject to full payment of your package cost)

Please note that these packages are customizable, which means that you will be able to make changes to the itinerary/activity if you so desire. The final payment will be calculated as per the activities reflecting on the website which will be outlined in the confirmatory e-mail sent to you.

Personal expenses such as laundry, telephone calls, room service, alcoholic beverages, mini bar etc., are not included.

In case your package needs to be cancelled due to any natural calamity, weather conditions etc. Travel.com shall strive to give you the maximum possible refund subject to the agreement made with our trade partners/vendors.

If payment is not made as per the schedule provided in the first booking confirmation e-mail, Travel.com reserves the right to cancel the booking after attempting to get in touch with you. Refunds would be as per the package cancellation policy.

The passenger names in the booking form should be exactly as per passports. Travel.com will not bear any liability for the name change fee, if incorrect names and ages have been added at the time of booking.